CommunicationAllo + Atako
Your AI agents handle your conversations, send SMS and keep your Allo CRM up to date.
What your agents do in Allo
Connected to Allo, your agents act in it directly, not just read from it.
Conversations & SMS
Your agents search and view your conversations (calls and SMS), update a call's summary and send SMS.
- Search conversations by keyword or content
- View the details of a call or SMS
- Send an SMS to a phone number
Contacts (people)
Your agents search, create and update people in the Allo CRM.
- Search for a person by name or criteria
- Create a new person record
- Update a person's information
Companies
Your agents search, create and update companies in the Allo CRM.
- Search for a company by name or industry
- Create a new company record
- Update a company's information
Team
Your agents view the list of members in your Allo team.
- List team members
Numbers & tags
Your agents list phone numbers and tags configured in your Allo workspace.
- List phone numbers and sender IDs
- View workspace tags
How it works
A secure connection, fully under your control.
One-click connection
Paste your Allo API key: the connection is live in a minute.
Per-agent permissions
Read, write, or both: each agent gets exactly the access it needs.
Encrypted secrets
Your credentials are encrypted and never exposed to the agent.
Full audit trail
Every call to Allo is logged and reviewable.
Real-world scenarios
What changes day to day.
Conversations tracked continuously
The agent searches and summarises your conversations, accesses call and SMS details to keep a complete record.
CRM always up to date
Contacts and companies stay organised: creation, updates and search handled by the agent.
Team at a glance
The agent lists team members and active numbers for a quick overview.
Automated SMS
The agent sends SMS on your behalf, without manual effort.
Frequently asked questions
How do my agents connect to Allo?
Via an Allo API key created by a workspace administrator with chosen scopes. The connection is set up once, from the Atako integration settings.
Is my Allo API key safe?
Yes. Your API key is encrypted and never exposed to the agent: it acts through a secure access layer, without ever seeing or handling your credentials.
Can I limit what each agent is allowed to do?
Yes, read and write permissions are configured per agent: some can only view Allo, others can send SMS or edit the CRM.
What can an agent actually do in Allo?
Search and view conversations, send SMS, search, create and update people and companies in the CRM, list team members, numbers and tags, depending on the permissions you grant.
Can I revoke access at any time?
Yes, in one click from the integration settings. The agent immediately loses all access to Allo, no action needed on the Allo side.
What Allo data is covered?
Conversations (search, call and SMS details), SMS sending, people and companies in the CRM, team members, numbers and tags. Real-time call listening and workspace administration are not exposed to agents.
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